Maintenance, Support & Improvements
Whether we built your application or you need us to take it on, we can help with fixes, updates, maintenance and ongoing improvements. We start by understanding what is already there.
Discuss support for your applicationSupport that keeps pace with your business
Existing applications need care as well as new ones. We can investigate current problems, handle routine maintenance and keep useful improvements moving after the initial work is done.
- Ongoing Updates & Fixes
- We investigate bugs, agree fixes and keep dependencies under review, whether the application is one we built or one we have taken over.
- Security Patching
- We review available security updates and plan the changes needed to reduce avoidable risk.
- Proactive Monitoring & Alerts
- Where monitoring is part of the agreed support scope, alerts help us spot issues that need attention.
- Feature Improvements & Iteration
- Your website or application can keep evolving, shaped by real usage and changing business needs rather than staying frozen in time.
- Direct Line to the Team
- Support is handled by the same senior developers working in PHP, Laravel, Go, Vue and React Native who build our projects – not a help desk reading from a script.
- Flexible, Month-to-Month Support
- No fixed-term contracts to commit to – support scales up or down as your business needs change.
Where should we start?
Need a new development partner?
See how we assess and take over an application built by another team.
Explore application takeoverFacing a larger upgrade?
Understand the options for improving an ageing application in stages.
Explore legacy upgradesCommon questions
What's actually included in an ongoing support agreement?
We agree the scope around the application and its needs. That may include fixes, dependency and security updates, monitoring, and small improvements. Larger feature work can be planned separately.
Do you only support websites and applications you built yourselves?
No – we can take on any PHP, Laravel, Livewire, Go, Vue, Nuxt or React Native application, including older PHP versions, since that's the stack we work in every day. We can also support WordPress, though it isn't our specialism, so it's worth a quick discussion upfront.
Is this a fixed contract?
No. Support runs month to month rather than locking you into a long-term agreement, so it scales with your business rather than the other way round.
How quickly do you respond when something goes wrong?
We agree response expectations as part of the support arrangement and identify how urgent issues should be reported. Tell us about a current issue when you get in touch.
What if we only need occasional help, not an ongoing arrangement?
That works too. Not every client needs a standing agreement, and we're happy to help on an ad-hoc basis when something specific comes up.
Keep your applicationmoving forward.
Tell us what needs fixing, maintaining or improving. We can discuss one piece of work or an ongoing arrangement.
We can start with an application we did not build.
Discuss support for your applicationFree, no-obligation conversation to start.
Tell us where help is needed.
- Current bugs or blockers
- Routine updates and maintenance
- Improvements waiting in the backlog
We can discuss a one-off fix or regular support.